Below you will find our current payment and refund / replacement policy. Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received prior to today’s date. If you have any questions or comments about this policy, please do not hesitate to contact us via email or just give us a call.
Data Products & Services
Due to the nature of delivery with data files, and that they are not encoded or copy protected, all sales are final, and returns are not available or offered. If there are any questions you may have such as further statistical analysis, etc. please be sure to ask them first if the answer may impact your satisfaction level with the product.
Sex Crime Data works with data brokers and providers to collaborate on data compilations, and in some cases a product license is a ‘joined’ license between multiple parties. Given the nature of data products as described above, and the need for multiple licensing distribution, refunds on data products are not available, and all data product sales are final.
The determination of any other condition is at our sole discretion. You must contact us before returning any purchase, and receive approval from Sex Crime Data to return the product. You will waive your right for return for any reason if you do not receive our approval in advance. These approvals are rare unless there is some sort of fault with the drive or the data somehow was corrupted during transfer from one drive to another. All drives are fully tested before leaving our facility. The drive in which your data comes on is under the original manufacturer warranty which is included in your shipment.